Trilogy Behavioral Health

  • Records Administrative Assistant - Part-time

    Req No.
    2019-2730
    Type
    Regular Part-Time
    Department
    Records
  • Overview

    Trilogy Behavioral Healthcare Inc. strongly believes that treatment services are more effective when provided in the client’s natural setting, hence, the majority of services provided are located in the community.  Trilogy Behavioral Healthcare Inc. also employs a holistic approach to each client’s treatment and integrates all facets of our clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, and housing needs.

     

    Typical services provided include case management, counseling/therapy, individual skills training, medication training, crisis intervention, linkage to community resources, advocacy, assessment, and treatment planning.

    Responsibilities

    The Quality and Records Assistant will ensure maintenance of clinical records in accordance with certifying/licensing agencies and the organization’s policies and procedures. They will review client clinical records to ensure compliance with The Illinois Department of Human Services and the Illinois Division of Mental Health standards. The Quality and Records Assistant will adhere to the departmental procedures; and recommend changes when necessary. They will adopt a client-centered and trauma-informed service approach when interacting with clients.

     

    Essential Responsibilities

    • Ability to deal with sensitive and confidential documents/information in accordance with HIPPA laws and practices.
    • Revise and scan client records into electronic medical record ensuring accuracy of medical chart. Notify Supervisor of potential and/or pending issues.
    • Responsible for invoicing and processing internal and external medical record requests.
    • Manage the receipt and delivery of client documents; i.e. labs, faxes, etc.
    • Audit client records and assess quality of documentation. Ensure timeliness of required documents and overall standards for compliance are met.
    • Conduct periodic documentation trainings to employees; and assist with departmental audits
    • Assist in the management of closed client files; i.e. preparation of files to be stored off-site, maintenance of tracking system, etc.
    • Perform receptionist tasks and provide coverage as needed
    • Perform other related duties and/or projects as assigned.

    Qualifications

    • Associates Degree in Psychology, Social Work, or other closely related field preferred
    • Minimum two years office and/or medical records experience or equivalent combination of education and experience
    • Familiar with the Health Information Technology for Economic and Clinical Health Record Act; Health Insurance Portability and Accountability Act certification preferred
    • Thorough knowledge of Microsoft applications; i.e. Excel, Outlook, PowerPoint, Word) and electronic health record systems.
    • Exceptional verbal and written communication skills
    • Ability to work collaboratively with others to achieve departmental goals.
    • Strong attention to detail; and ability to organize, coordinate, and prioritize work to meet deadlines.

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