Trilogy Behavioral Health

  • Engagement Specialist

    Req No.
    2018-2184
    Type
    Regular Full-Time
    Department
    General Clinical
  • Overview

    About Trilogy Behavioral Healthcare:

                                                       
    Trilogy Behavioral Healthcare Inc. strongly believes that treatment services are more effective when provided in the client’s natural setting, hence, the majority of services provided are located in the community.  Trilogy Behavioral Healthcare Inc. also employs a holistic approach to each client’s treatment and integrates all facets of our clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, and housing needs.

     

    Typical services provided include case management, counseling/therapy, individual skills training, medication training, crisis intervention, linkage to community resources, advocacy, assessment, and treatment planning.

    Responsibilities

    Job Summary

    The Engagement Specialist will assess the client’s personal, medical, emotional, social, and environmental situation to plan for treatment course through home, community, and office visits.  He/she/they will work with clients who may have higher risk factors that create a barrier to more traditional outreach services.  The Engagement Specialist will work with other teams/individuals to provide two person visits where needed.  He/she/they will provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illnesses and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach.

     

    The Engagement Specialist will provide at least 75% of all community support services in the community.  He/she/they will engage clients that are not already linked to services and will build relationships to help increase their receptivity to services and treatment.  The Engagement Specialist will complete case management tasks with clients and assist with accessing entitlements where clients may later be linked with higher levels of care; i.e. Assertive Community Treatment (ACT), Community Support Team (CST), or individual level services. 

     

     

    Essential Responsibilities

    • Independent assessment of risk and client’s need for higher level of care; i.e. hospital, detox program, emergency room, etc.
    • Determine associated risk and coordinate support from colleagues/Supervisors to manage risk; e.g. provide two-person visits to clients.
    • Assess client’s personal, medical, emotional, social, and environmental situation through home, community, and office visits.
    • Implement assertive engagement strategies with potential clients to bring them into services and assist with linkage to needed treatment.
    • Track homelessness data in state systems that assess client housing needs, disability status, demographics, and vulnerability for risk/safety issues.
    • Participate in initial engagement with clients through street, shelter, and community outreach.
    • Coordinate the establishment of an individual recovery plan with the client, client’s support system, and other care providers.
    • Recognize and act on opportunities to move clients to appropriate levels of care; provide referrals to additional services as indicated.
    • Assist clients in identifying signs and symptoms of de-compensation.  Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.
    • Assist clients in learning and improving independent living skills; i.e. personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items.
    • Educate and assist clients with applying for entitlements; i.e. Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK.
    • Accompany clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication.
    • Advocate on client’s behalf and empower clients to advocate on behalf of themselves when appropriate.
    • Communicate effectively within the team model for a multi-disciplinary approach to client care.
    • Perform other related duties and/or projects as assigned.

    Qualifications

    Qualifications

    • Must have one of the following requirements: Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field and at least one year of experience working in mental health
    • Bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting
    • Licensed Practical Nurse under the Nurse Practice Act [225 ILCS 65]
    • Certificate of Psychiatric Rehabilitation from a DHS-approved program, a high school diploma/GED, and two years’ experience of experience in a mental health setting
    • CRSS certification through IAODAPCA
    • Family Partnership Professional certificate from and in good standing with IAODAPCA
    • Occupational Therapy Assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with one-year experience in a mental health setting;
    • High school diploma or GED and five years of supervised clinical experience in a mental health setting

     

     

     Other Requirements include: 

    • Valid Illinois Driver’s License with daily access to a vehicle. Must have $100,000/$300,000 auto liability insurance.
    • 3-5 years’ experience working with people with mental health and/or substance abuse diagnoses required
    • Strong risk assessment skills; and ability to independently make decisions
    • Ability to adapt and be flexible with changing work environment
    • Experience in community-based services preferred

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