About Trilogy Behavioral Healthcare: Trilogy Behavioral Healthcare Inc. strongly believes that treatment services are more effective when provided in the client’s natural setting, hence, the majority of services provided are located in the community. Trilogy Behavioral Healthcare Inc. also employs a holistic approach to each client’s treatment and integrates all facets of our clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, and housing needs.
Typical services provided include case management, counseling/therapy, individual skills training, medication training, crisis intervention, linkage to community resources, advocacy, assessment, and treatment planning.
The Information Technology Manager is responsible for the management and coordination of technological resources to support the organization’s infrastructure. He/she will ensure systems and operations are in place related to network, hardware, software, databases, etc. The Information Technology Manager will provide counsel to leadership regarding modifications and services needed to improve the organization’s technology.
Responsible for the oversight and management of the organization’s technological infrastructure.
Hire, train, and assign tasks to the Information Technology (IT) department
Manage the IT operations including; network, hardware/software, database, and communication devices
Communicate and collaborate clearly and effectively to improve IT operations
Recommend modifications where appropriate in IT structure, operation and/or agency policies affecting the service
Prepare, maintain, and test a technology disaster recovery plan
Develop annual technology goals, detailed plans for goal accomplishment, and capital investment plans for IT. Develop and maintain project plans for IT infrastructure, which include timeliness, deliverables, and cost projections.
Institute and enforce IT standards for hardware, software, office productivity tools and processes, security, internet access, and change management
Manage the acquisition, installation, and maintenance of Trilogy’s Local Area Network and Wide Area Network hardware/software.
Coordinate operation/maintenance of telephone, e-mail, and voicemail systems.
Ensure proper system access control, security, back-up system, storage/retrieval and virus protection. Perform information security audits to ensure compliance of standards and system vulnerabilities.
Ensure technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to IT operations and/or IT services are evaluated, updated, and processed. Ensure compliance with all software licensing agreements.
Manage technology inventory to include procurement and disposal.
Perform other related duties and/or projects as assigned